Privacy Policy

Last updated: January 15, 2026 · ← Back to Home New Upgrade

1.Who We Are

Home New Upgrade ("we," "us," "our") is a home renovation and remodeling company headquartered at 1200 S Oak St, North Platte, Nebraska 69101, USA, serving clients nationwide. This policy explains what personal information we collect through luxelivinghomes.org and how we use it.

2.Information We Collect

3.How We Use Your Information

We use your information to: respond to enquiries and schedule consultations; prepare proposals and manage projects; send requested newsletters and service updates; process financing introductions with your consent; comply with permitting, tax, and legal obligations; and improve our website and services. We do not sell or rent your personal information to anyone.

4.Cookies & Analytics

Our website uses only essential functionality and privacy-respecting, aggregate analytics. We do not use advertising or cross-site tracking cookies. You can block cookies in your browser settings; the site will continue to function.

5.Sharing Your Information

We share personal data only with: (a) lenders you explicitly choose to apply with; (b) subcontractors and suppliers strictly as needed to perform your project under NDA; (c) professional advisers and authorities where required by law. All service providers are bound by confidentiality obligations.

6.Data Security

We apply industry-standard safeguards including TLS encryption in transit, access controls, and least-privilege retention. No method of transmission over the Internet is 100% secure, but we review and update our protections regularly.

7.Data Retention

Enquiry data is retained up to 24 months unless you become a client, in which case project records are retained for 7 years (or longer where tax and warranty law requires). Newsletter data is retained until you unsubscribe.

8.Your Privacy Rights

Depending on your state of residence (including rights under the California Consumer Privacy Act and similar state laws), you may have the right to: know what personal data we hold about you; request a copy or deletion of your data; correct inaccuracies; and opt out of marketing communications. We do not discriminate against anyone who exercises these rights. To make a request, email info@homenewupgrade.com — we respond within 45 days.

9.Marketing & Unsubscribing

Every marketing email includes a one-click unsubscribe link, or you can unsubscribe at luxelivinghomes.org/unsubscribe.html. Transactional and warranty communications about an active project are not marketing and will continue while your project is active.

10.Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us data, contact us and we will delete it promptly.

11.Third-Party Links

Our site may link to partner sites (e.g., financing providers or portfolio features). We are not responsible for their privacy practices; please review their policies separately.

12.Changes to This Policy

We may update this policy occasionally. Material changes will be noted with a new "last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance.

13.Contact Us

Privacy questions or requests: Home New Upgrade, 1200 S Oak St, North Platte, Nebraska 69101, USA · Phone: (308) 534-3150 · Email: info@homenewupgrade.com